Track Your Order
Enter your
Track Your Order
Enter your tracking number below to view the latest available shipping update.
Your tracking number can usually be found in the shipping confirmation email sent after your order is dispatched.
How to Track Your Package
- Find your shipping confirmation email.
- Copy the tracking number or open the tracking link.
- Enter the tracking number in the tracking field below.
- Review the latest carrier update.
Tracking field placeholder:
Enter your tracking number
Button text:
TRACK ORDER
Tracking Information Not Available?
Tracking may take some time to update after your shipping confirmation is sent. Please allow the carrier time to scan and register the package.
When tracking has not updated after several business days, contact:
support@betterlivingmosaic.com
Include your order number and tracking number.
Common Tracking Updates
Label Created
The carrier has received the shipment information, but the package may not yet have been scanned.
In Transit
Your package is moving through the carrier’s delivery network.
Out for Delivery
The package is expected to be delivered that day.
Delivered
The carrier has marked the package as delivered. Check your mailbox, front door, reception area, household members and nearby safe locations.
Delivery Attempted
The carrier tried to deliver the package but could not complete delivery. Follow the carrier’s instructions for redelivery or collection.
Package Marked Delivered but Not Received
Please:
- Check around the delivery location
- Ask household members or neighbours
- Check with reception, security or building management
- Allow a short period in case the carrier marked it delivered early
- Contact the shipping carrier directly
When the package still cannot be located, contact our support team with your order number.
Add your tracking app’s block or tracking form underneath this text in the Shopify page editor.
tracking number below: